Summary
Following the soft launch of enrollment, we identified some issues that we believed are possibly hindering enrollment and adjusted those issues. We also adjusted some terms used in both the application and the email. Validation was adjusted to improve the user understanding of the requirements.
Process Changes
- FSA Numbers now optional
- Added Avg. Crop Acres to enrollment saving/retrieving.
- Limited data access to list of participating states
- The enroll button is also available the bottom of the summary page.
- When enrolling land, a specific crop can only be added to the same land once.
- Added ability to get unenrolled land in My Farm
- Added additional validation to enrollment to limit the number of acres that can be applied for to 1000 for TIP and 200 for SIP.
- Updated enrollment confirmation email
- USDA – Add “Strip Till” to tillage practice dropdown.
- Add “Mix” as an option for cover crop list.
- Precheck attestation boxes if editing enrollment
Screen Cosmetic Updates
- Updated attestations
- Updated miscellaneous help dialogues.
- Added TIP & SIP abbreviations and updated their wording.
- Updated land markers
- Update SIP/TIP Attestations
- Replace Grower Search disclaimer with FAQ section.
Improving process flow diagnostic tracking
- Segment tracking added to pages.
- Added frustration metrics.
- Added User Session recording/playback.
Bugs Fixed
- When clicking on a field to enroll into FSH, an application error occurs.
- Updated error messages to make them more meaningful.
- Edited land with multiple crops now saving properly.
- Prompt when leaving the enrollment page not appearing.
- Bad data returns for party search based on address.
- Fixed incorrect error handling if the user attempts to register more than once.
- Client-side exception when logging back in. Goes away when doing refresh.
- We removed the growers breadcrumb so that the user doesn’t navigate back to that page as it won’t change anything for them.
- When the same user attempts to enroll into FSH program, displayed why they are unable to Enroll beyond “Error submitting enrollment. Please contact support “